A few simple answers
Do prices include logo decoration?
Yes, every single one of them – simply look at the ‘standard decoration’ on each product page (see above). There are a few different types of decoration available – read about them here. All prices include basic decoration and set up.
Can I get another type of decoration or more print colours on the product?
If it’s possible yes! If the standard decoration shown is a 1 colour print but if you need a 2 colour print simply call us on 08 248 3300 and we will have pricing back to you fast. Simply call and ask us about decorations if you are unsure.
Can I get a product sample?
Give us a call, or drop in, and we can show you through the range.
Can I have a formal quote?
Yes – simply call and ask us – we can have this to you within 1 business day.
I only have a Jpeg /Bitmap / GIF file can you use these?
Yes, but maybe not immediately. If your art is not up to scratch we will not use it, we will redraw it into a high resolution that will give us a high quality reproduction of your logo that will make both your chosen product and logo look great.
Professional redraws can cost money depending on your needs – call and talk with us for advice tailored to your needs.
How fast is delivery?
At Ace Promotions we are proud of our reputation as industry leaders and have innovated for years. Each product varies as to how long it takes. As a rough guide most orders can be fulfilled in 1-3 weeks.
Call for specific advice about your promotion and it’s timelines. As we do most decoration in house we can often do express orders if you need a quicker turnaround time.
Can I get smaller quantities?
We set minimum quantities at a level that get you promo items at a reasonable cost and allows us to professionally manage your order. If we start slashing minimum order quantities (MOQ’s) the price goes way up as we have set costs that are incorporated into the individual price shown. So if you want to know if you can get smaller quantities the answer is usually YES but the price will be much higher on each item
I can't find the product I want - can you help?
Just give us a call and we will see what we can do. We will do our best to provide either the same product or a similar product if necessary.